TRANSLATE ONLINE REPUTATION,
BrandGain is a next generation online reputation management solution which explores in excess of 120 online sources to give you a consolidated view on what your customers are saying about your hotel online. But that’s just the beginning, your reviews are analysed and translated into meaningful insights, metrics & actionable activities with a few simple clicks.
KEY BENEFITS FOR YOUR HOTEL
BOOST HOTEL RANKING
Each site rates customer experience on different aspects. Identify shortfalls across important target sites and gain deeper information to improvise review quality and rating parameters.
GET ACTIONABLE INSIGHTS
Get inward attention on departments, processes and people that are key to the customer satisfaction story. Clearly identify areas that need management attention & improvement.
GROW BOOKINGS & REVENUES
A good spread of reviews across multiple sources not only excite search engines but also drives customers to your hotel websites. Translate reputation to tangible revenue.
Lead the competition through active & intelligent monitoring. Benchmark where you & your competitors are doing better or worse across multiple online channels.
Empower your hotel with the industry leading reputation
management platform, Contact us now.
ENGAGING YOUR GUESTS AND GETTING
FEEDBACK HAS NEVER BEEN EASIER
BrandGain is your single port of call when it comes to managing guest satisfaction surveys. BrandGain’s response assistant gives you recommended questionnaire options with the ability to fully customise the same. This empowers you to better research the specific KPI’s and areas relevant to your hotel.
Unbeatable features to empower your hotel
Create personalised surveys unique to your hotel property and customer.
KNOW YOU CUSTOMERS
Create target specific surveys allow you to effortlessly quiz your customers on your key performance indicators.
EVALUATE GUEST LOYALTY
Evaluate your guests loyalty based on our unique “Net Promoter Score” or NPS rating metrics.
SIMPLICITY & EASE OF USE
Designed around you, BrandGain simplifies usage by allowing you to download review, respond in preferred language, deign customised e-mails in your preferred language and more.
BrandGain simplifies complex data & analytics to intuitive & graphical dashboards and realtime reporting that simplifies decision making for you.
Engage your guests, learn, adapt deliver and evolve your
value proposition Contact us now
REQUEST A DEMO
Embrace the technology and give your business the edge,
contact us now for a demo and more information.